Think Fun! Chew Well!

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Toy Joy Terms of Service

Welcome! Toy Joy is a happy place, and in order to keep it that way we have provided you with the following terms of service. They are here to protect all parties involved in webstore transactions or electronic communication. By your use of this website and webstore, you are agreeing to these Terms of Service and agree to be bound by these terms and conditions. Please read these Terms of Service carefully.


Return Policy

If you are unhappy with your Toy Joy webstore purchase, you may request a refund within 10 days of your receipt of merchandise. In order for us to process your refund request, you must return the item to our store along with your written refund request (unless you bought it online, in which case you can ship it to us). The returned item must be in its original packaging and in new/original condition with both the packing slip and the printed receipt. A like item will be provided in exchange if available and requested by you, otherwise a monetary refund will be issued. All monetary refunds will be refunded in the same method as that used at the time of purchase. Refunds will be processed within 10 days of our receipt of the completed refund request.

Please check out the Refund page


To expedite the refund request, please provide the following information:

1.  Name

2.  Address, phone number and email address

3.  Date of purchase

4.  Amount of purchase

5.  Item purchased

6.  Reason for refund request

7.  Indicate whether you want a refund or a replacement

Mail or deliver your refund request to: TOY JOY, 2900 Guadalupe St, Austin, TX 78705.

If you have any questions about a refund request or this refund policy, please contact us at  


Disclaimer of Express and Implied Warranties

Toy Joy and Clever Hans LLC make no express warranty, no implied warranty of merchantability and no implied warranty of fitness for a particular purpose for any of the goods sold on this webstore. The implied warranty of merchantability and the implied warranty of fitness for a particular purpose are disclaimed.

Disclaimer of Liability for Consequential or Incidental Damages 

By use of this webstore, you agree that a refund or credit of the purchase price, pursuant to the Refund Policy stated above, is the sole and exclusive remedy for any breach of warranty or breach of contract by Toy Joy or Clever Hans LLC. In no event shall Clever Hans LLC be liable to you for consequential or incidental damages. 



Toy Joy, ToyJoy,, "Think Fun", "Chew Well", and "Keep Austin Fun", are registered trademarks of Clever Hans LLC (dba Toy Joy).

All other trademarks appearing in the webstore are trademarks of their respective owners. 


Applicable Law, Jurisdiction and Venue

These Terms of Service and any legal dispute or controversy arising between you and Toy Joy or Clever Hans LLC out of your use of this webstore or this website shall be governed by the laws of the State of Texas without regard to its choice of laws doctrine. By using this website or webstore, you consent to the jurisdiction of the courts of the State of Texas and consent to venue in Travis County, Texas.